“Venting” to improve and learn! - By Katie Campbell, 1/05/2008
To understand the value of “venting”, peek at Customer Service. This can be any organization’s customer service. If your organization serves the public in any way, you have some variety of customer service. You may sell a product or provide a service. The product or service is either for the customer’s job or the customer’s private use. If that “customer” must call into your customer service for any reason (more)
Why "product name" takes priority over searches
by "company name"
- By Tom
Rando, 1/05/2008
GSA uniquely identifies each product using a combination of your contract number plus the manufacturer’s description (part number). Each product you present must have a unique manufacturer’s part number - even if two or more manufacturers use identical part numbers. This condition requires a part number adjustment on your part. (more)
Adding photos with my products on GSA Advantage
- By Tom
Rando, 1/05/2008
Adding photos to your product listings in GSA Advantage can give you a powerful selling edge. Here is how to do this important task. (more)
Reasons to get on a GSA Schedule
- By Tom
Rando, 1/05/2008
Federal agencies are spending more and more money through task and delivery orders on government wide contracts — especially GSA Schedule contracts. These orders are the preferred method of government buying. Here are some points to remember when considering a GSA Schedule: (more)
What a Teaming Agreement means in the GSA Schedules Program
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By Tom Rando, 1/05/2008
A Teaming Agreement under the GSA Schedules Program is an arrangement where two or more GSA Schedule contractors join- and work together- by complementing and expanding each other's capabilities. This offers a total solution to meet many customers’ multiple requirements. Orders placed under a teaming agreement are subject to the terms and conditions of each team member's GSA Schedule Contract. (more)
